| Client Service Specialist III Job Description |
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| The following is a full job description for Client Service Specialist III. Here are the requirements and responsibilities for Client Service Specialist III along with statistics. If after reading this page you determine that Client Service Specialist III is not the position you are looking for, you may want to try one of these similar titles: Client Service Specialist IV, Client Service Specialist I, Client Service Specialist II, Client/Server Programmer III, Technical Customer Support Specialist III, Implementation Specialist III, Shop Service Technician III, Customer Service Trainer III, Field Service Technician III |
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| Requirements and Responsibilities For Client Service Specialist III |
| Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. Develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Uses a customer relationship application or database to record activities and research product information. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Typically requires 4-7 years of related experience. |
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| Also referred to as: Client Care Specialist III, Client Service and Support Specialist III |
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| Similar Jobs: Client Service Specialist IV, Client Service Specialist I, Client Service Specialist II, Client/Server Programmer III, Technical Customer Support Specialist III, Implementation Specialist III, Shop Service Technician III, Customer Service Trainer III, Field Service Technician III |
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| Level of Education: Client Service Specialist III Salaries with No Diploma, Client Service Specialist III Salaries with a High School Diploma or Technical Certificate, Client Service Specialist III Salaries with an Associate's Degree, Client Service Specialist III Salaries with a Bachelor's Degree, Client Service Specialist III Salaries with a Master's Degree or MBA, Client Service Specialist III Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
