| Front Desk Clerk Job Description |
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| The following is a full job description for Front Desk Clerk. Here are the requirements and responsibilities for Front Desk Clerk along with statistics. If after reading this page you determine that Front Desk Clerk is not the position you are looking for, you may want to try one of these similar titles: Front Desk Clerk, Sr., Front Desk Supervisor, Front Desk Manager, Help Desk Manager, Help Desk Supervisor, Help Desk Senior Manager, Customer Service Desk Clerk - Grocery Store, Front Office Manager Assistant - Casino, Front Office Manager - Casino |
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| Requirements and Responsibilities For Front Desk Clerk |
| Interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Makes advance reservations and handles special requests. Issues invoices and collects room fees. Handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. |
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| Also referred to as: Guest Reception Associate |
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| Similar Jobs: Front Desk Clerk, Sr., Front Desk Supervisor, Front Desk Manager, Help Desk Manager, Help Desk Supervisor, Help Desk Senior Manager, Customer Service Desk Clerk - Grocery Store, Front Office Manager Assistant - Casino, Front Office Manager - Casino |
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| Level of Education: Front Desk Clerk Salaries with No Diploma, Front Desk Clerk Salaries with a High School Diploma or Technical Certificate, Front Desk Clerk Salaries with an Associate's Degree, Front Desk Clerk Salaries with a Bachelor's Degree, Front Desk Clerk Salaries with a Master's Degree or MBA, Front Desk Clerk Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Edu., Gov't. & Nonprofit, Hospitality & Leisure | |
