| Product Complaint Supervisor Job Description |
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| The following is a full job description for Product Complaint Supervisor. Here are the requirements and responsibilities for Product Complaint Supervisor along with statistics. If after reading this page you determine that Product Complaint Supervisor is not the position you are looking for, you may want to try one of these similar titles: Product Complaint Manager, Product/Brand Management Supervisor, Scrum Product Ownership Supervisor, Product Complaint Senior Manager, Product/Brand Marketing Supervisor, Product Complaint Specialist I, Product Complaint Specialist II, Product Complaint Specialist III, Product Complaint Specialist IV |
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| Requirements and Responsibilities For Product Complaint Supervisor |
| Supervises the team that handles the intake, triage, investigation, and reporting of product complaints. Monitors and reviews investigation findings to ensure the appropriate risk classification is assigned and ensures compliance with regulatory agencies. Analyzes data and reviews recommendations and solutions based on the investigation's findings. Maintains and monitors systems to ensure that all product complaint investigations received are appropriately investigated and concluded per the organization's complaint handling procedure. May handle more complex complaints. Typically requires a bachelor's degree. Typically reports to a manager. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. |
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| Also referred to as: Product Monitoring Supervisor, Product Quality and Compliance Supervisor |
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| Similar Jobs: Product Complaint Manager, Product/Brand Management Supervisor, Scrum Product Ownership Supervisor, Product Complaint Senior Manager, Product/Brand Marketing Supervisor, Product Complaint Specialist I, Product Complaint Specialist II, Product Complaint Specialist III, Product Complaint Specialist IV |
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| Level of Education: Product Complaint Supervisor Salaries with No Diploma, Product Complaint Supervisor Salaries with a High School Diploma or Technical Certificate, Product Complaint Supervisor Salaries with an Associate's Degree, Product Complaint Supervisor Salaries with a Bachelor's Degree, Product Complaint Supervisor Salaries with a Master's Degree or MBA, Product Complaint Supervisor Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
