Annuities Customer Service Supervisor Job Description |
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The following is a full job description for Annuities Customer Service Supervisor. Here are the requirements and responsibilities for Annuities Customer Service Supervisor along with statistics. If after reading this page you determine that Annuities Customer Service Supervisor is not the position you are looking for, you may want to try one of these similar titles: Customer Service Supervisor, Customer Service Senior Manager, Customer Service Manager, Technical Customer Support Supervisor, Annuities Customer Service Representative, Customer Service Representative IV, Customer Service Representative I, Customer Service Representative II, Customer Service Team Leader |
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Requirements and Responsibilities For Annuities Customer Service Supervisor |
Oversees a staff of annuities customer service representatives and ensures annuity customers are satisfied and inquiries are handled in a timely manner. Responsible for training customer service representatives, and assists with the development and implementation of customer service operations and policies. Has thorough knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Typically requires 3 years experience in the related area as an individual contributor. |
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Also referred to as: Customer Support Supervisor Annuity Policies |
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Similar Jobs: Customer Service Supervisor, Customer Service Senior Manager, Customer Service Manager, Technical Customer Support Supervisor, Annuities Customer Service Representative, Customer Service Representative IV, Customer Service Representative I, Customer Service Representative II, Customer Service Team Leader |
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Level of Education: Annuities Customer Service Supervisor Salaries with an Associate's Degree, Annuities Customer Service Supervisor Salaries with a Bachelor's Degree, Annuities Customer Service Supervisor Salaries with a Master's Degree or MBA, Annuities Customer Service Supervisor Salaries with a JD, MD, PhD or Equivalent |
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Industries: Business Services, Financial Services, Insurance | |