| EHR User Support Specialist Job Description |
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| The following is a full job description for EHR User Support Specialist. Here are the requirements and responsibilities for EHR User Support Specialist along with statistics. If after reading this page you determine that EHR User Support Specialist is not the position you are looking for, you may want to try one of these similar titles: Decision Support Project Specialist, Help Desk Support Specialist II, User Liaison, Help Desk Support Specialist III, Help Desk Support Specialist I, EHR Security Access Specialist, Technical Customer Support Specialist IV, Certified EHR Trainer, Technical Customer Support Specialist I |
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| Requirements and Responsibilities For EHR User Support Specialist |
| Provides technical support to EHR(electronic health record) system users via phone, remote access, and/or in-person visits. Identifies, researches and resolves technical problems and refers unresolved issues to engineering/development staff as needed. Identifies gaps in user knowledge and provides system training as appropriate. Requires a bachelor's degree in a related area. Typically reports to a supervisor or manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2 -4 years of related experience. |
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| Also referred to as: EPIC User Help Desk Specialist |
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| Similar Jobs: Decision Support Project Specialist, Help Desk Support Specialist II, User Liaison, Help Desk Support Specialist III, Help Desk Support Specialist I, EHR Security Access Specialist, Technical Customer Support Specialist IV, Certified EHR Trainer, Technical Customer Support Specialist I |
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| Level of Education: EHR User Support Specialist Salaries with No Diploma, EHR User Support Specialist Salaries with a High School Diploma or Technical Certificate, EHR User Support Specialist Salaries with an Associate's Degree, EHR User Support Specialist Salaries with a Bachelor's Degree, EHR User Support Specialist Salaries with a Master's Degree or MBA, EHR User Support Specialist Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Business Services, Edu., Gov't. & Nonprofit, Healthcare, Software & Networking | |
