| Software Support Engineer II Job Description |
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| The following is a full job description for Software Support Engineer II. Here are the requirements and responsibilities for Software Support Engineer II along with statistics. If after reading this page you determine that Software Support Engineer II is not the position you are looking for, you may want to try one of these similar titles: Software Engineer II, Commercial Software Engineer II, Software Systems Engineer II, Technical Support Engineer II, Software Engineer III, Software Engineer I, Software Quality Assurance Analyst II, Commercial Software Engineer I, Software Engineer IV |
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| Requirements and Responsibilities For Software Support Engineer II |
| Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. |
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| Also referred to as: Intermediate Software Support Engineer, Software Solutions Engineer II, Software Technical Support Engineer II |
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| Similar Jobs: Software Engineer II, Commercial Software Engineer II, Software Systems Engineer II, Technical Support Engineer II, Software Engineer III, Software Engineer I, Software Quality Assurance Analyst II, Commercial Software Engineer I, Software Engineer IV |
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| Level of Education: Software Support Engineer II Salaries with a Bachelor's Degree, Software Support Engineer II Salaries with a Master's Degree or MBA, Software Support Engineer II Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
