| Technical Support Engineer II Job Description |
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| The following is a full job description for Technical Support Engineer II. Here are the requirements and responsibilities for Technical Support Engineer II along with statistics. If after reading this page you determine that Technical Support Engineer II is not the position you are looking for, you may want to try one of these similar titles: Technical Support Engineer I, Technical Support Engineer III, Technical Support Engineer V, Technical Support Engineer IV, Technical Customer Support Representative II, Software Support Engineer II, Technical Customer Support Specialist II, Technical Sales Support Specialist II, Technical Support Engineering Manager |
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| Requirements and Responsibilities For Technical Support Engineer II |
| Provides technical support to troubleshoot issues and engineer solutions for an organization's products or systems. Communicates with system users and stakeholders to define and isolate the issue and deliver technical solutions. Maintains IT infrastructure to ensure optimal function of software, hardware, and network systems. Documents bugs, fixes, and changes or updates to technical documentation for future reference. Creates diagnostic tools and performs regular testing to maintain and enhance overall system performance. Requires a bachelor's degree. Typically reports to a manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience. |
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| Also referred to as: Technical Solutions Support Engineer II |
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| Similar Jobs: Technical Support Engineer I, Technical Support Engineer III, Technical Support Engineer V, Technical Support Engineer IV, Technical Customer Support Representative II, Software Support Engineer II, Technical Customer Support Specialist II, Technical Sales Support Specialist II, Technical Support Engineering Manager |
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| Level of Education: Technical Support Engineer II Salaries with a High School Diploma or Technical Certificate, Technical Support Engineer II Salaries with an Associate's Degree, Technical Support Engineer II Salaries with a Bachelor's Degree, Technical Support Engineer II Salaries with a Master's Degree or MBA, Technical Support Engineer II Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
