| Technical Support Engineer I Job Description |
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| The following is a full job description for Technical Support Engineer I. Here are the requirements and responsibilities for Technical Support Engineer I along with statistics. If after reading this page you determine that Technical Support Engineer I is not the position you are looking for, you may want to try one of these similar titles: Technical Support Engineer III, Technical Support Engineer V, Technical Support Engineer IV, Technical Support Engineer II, Technical Customer Support Specialist I, Technical Customer Support Representative I, Software Support Engineer I, Technical Sales Support Specialist I, Technical Support Engineering Manager |
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| Requirements and Responsibilities For Technical Support Engineer I |
| Provides technical support to troubleshoot issues and engineer solutions for an organization's products or systems. Communicates with system users and stakeholders to define and isolate the issue and deliver technical solutions. Maintains IT infrastructure to ensure optimal function of software, hardware, and network systems. Documents bugs, fixes, and changes or updates to technical documentation for future reference. Creates diagnostic tools and performs regular testing to maintain and enhance overall system performance. Requires a bachelor's degree. Typically reports to a manager. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience. |
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| Also referred to as: Technical Solutions Support Engineer I |
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| Similar Jobs: Technical Support Engineer III, Technical Support Engineer V, Technical Support Engineer IV, Technical Support Engineer II, Technical Customer Support Specialist I, Technical Customer Support Representative I, Software Support Engineer I, Technical Sales Support Specialist I, Technical Support Engineering Manager |
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| Level of Education: Technical Support Engineer I Salaries with a High School Diploma or Technical Certificate, Technical Support Engineer I Salaries with an Associate's Degree, Technical Support Engineer I Salaries with a Bachelor's Degree, Technical Support Engineer I Salaries with a Master's Degree or MBA, Technical Support Engineer I Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
